Legal
Last updated: September 2026
Shepherd Events ("Shepherd," "we," "us") is operated by Solid Rock Recovery LLC. This policy explains what information we collect through the Shepherd Events platform, how we use it, and the choices you have.
When you create an account, we collect your name, phone number and/or email address, and date of birth. If you add household members (such as children or other family members) to your account, we collect their name, date of birth, and relationship to you, as entered by you.
When you sign up for events, we store your signup status, any notes you provide, and — if you opt in — your SMS consent status for reminders and notifications.
If you connect your account with another household member, we store that connection and may share signup visibility between linked accounts, as described during that process.
We use your information to operate event signups, send SMS reminders and notifications (only if you've opted in), enable check-in via kiosk mode, and allow church administrators to manage events and attendance for their congregation.
Shepherd allows parents and guardians to register their minor children for events as "household members." This information is entered and controlled by the parent or guardian, not collected directly from children. We do not knowingly collect personal information directly from children.
SMS consent is entirely optional and never required to use the app. You may opt out of SMS at any time by replying STOP to any message. See our SMS Policy for full details.
We use the following third-party services to operate Shepherd:
These providers process data on our behalf and are contractually restricted from using it for their own purposes.
Our analytics are anonymous by design. Plausible sets no cookies, assigns you no identifier, builds no profile, and cannot follow you to other websites. It counts pages, not people: we can see that a page was viewed and which church it belongs to, and we cannot see who viewed it. There is no individual-level tracking of any kind.
Addresses that carry a private link are excluded from analytics entirely — the check-in kiosk, the wall display, and the one-time link that signs you back in after checkout are never measured at all. Every other address is reduced to a known-safe form before it is counted, so record identifiers and one-time codes are removed before anything leaves your browser.
We retain your information for as long as your account is active. If you'd like your account or your household members' information deleted, contact us at the email below.
You may access, update, or request deletion of your information at any time by contacting your church administrator or emailing us directly.
We may update this policy as Shepherd evolves. Material changes will be reflected with an updated date above.
Questions about this policy or your data can be sent to hello@shepherd.events.